store policy

Items shipped to outside of India may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all import fees.

Import fees (including returns) for international shipments, if applicable, are charged to the customer. It is the responsibility of the customer to be aware of what import charges may be applicable in your country.

In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorisation on behalf of the recipient designated in your order.

To obtain details regarding the actual import fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Carrier specified in your shipment confirmation e-mail or prior to purchase.

If you refuse a shipment from GEMOCRACY, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to GEMOCRACY Jewels. This amount will be deducted from your merchandise refund.

GEMOCRACY is not responsible for returns that are not received.

These terms and conditions are in addition to the standard information as outlaid under our Returns and Exchanges and Shipping information.

GEMOCRACY will not disclose your information to other organizations or third parties. Any personal information you provide us is confidential and only used to process your order.

We may use your information to contact you about new products and special promotions. If you would prefer to have your name removed from our mailing list, please contact us.

Client financial information is furthermore protected with industry-leading security and fraud prevention offered through Paypal and Stripe, our online facilitators for our payment processing.